1Red Casino Privacy Policy
This Privacy Policy explains how 1Red Casino collects, uses, stores and protects personal information when you use our website, create an account or access our services. It applies to players in Australia and is intended to provide clear information about our privacy practices.
Information we collect
We may collect information that you provide when registering for an account, completing verification checks, contacting customer support, making deposits or withdrawals, entering promotions, or using our services. This may include your name, date of birth, contact details, account login information, payment details and identity documents.
We may also collect technical and usage information, such as your IP address, device type, browser, operating system, pages visited, dates and times of access, and information about your interactions with the website. We may collect information about gambling activity and account preferences where this is needed to operate the service and support responsible gambling.
How we use personal information
- Create and manage your 1Red Casino account.
- Process deposits, withdrawals and other transactions.
- Verify your identity, age and eligibility to use the service.
- Meet legal, regulatory, anti-money laundering and fraud prevention obligations.
- Provide customer support, account notices and service updates.
- Operate, maintain, personalise and improve the website.
- Monitor activity, protect our systems and prevent misuse.
- Provide marketing communications where permitted and where you have not opted out.
We only use personal information for legitimate business, legal or service-related purposes. Where required, we will seek your consent before using information for a particular purpose.
Cookies, sharing and international processing
1Red Casino may use cookies and similar technologies to keep you signed in, remember preferences, understand website performance and help detect suspicious activity. You can adjust cookie settings through your browser, although some website functions may not work correctly if cookies are disabled.
We may share relevant information with payment providers, identity and age verification services, technology suppliers, professional advisers, regulators, law enforcement agencies and other service providers where necessary. We do not sell personal information for money.
Some suppliers or recipients may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure it is handled securely and consistently with applicable privacy obligations.
Security, retention and your choices
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so you should keep your password confidential and contact us promptly if you believe your account has been compromised.
We retain information only for as long as reasonably required for the purposes described in this Policy, including legal, regulatory, accounting, dispute resolution and security requirements. When information is no longer needed, it will be securely deleted, de-identified or disposed of where practicable.
You may request access to, or correction of, personal information we hold about you. You may also ask questions about our handling of your information or opt out of promotional communications by using the unsubscribe option or contacting support through the website. We may need to verify your identity before responding.
Complaints and policy updates
If you have a privacy concern, please contact 1Red Casino through the customer support channels displayed on the website. We will review your complaint and respond within a reasonable period. If your concern is not resolved, you may have the right to contact the Office of the Australian Information Commissioner, where applicable.
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or privacy practices. The updated version will be published on this page with its effective date. This Policy was reviewed for 2026. By continuing to use 1Red Casino after an update, you acknowledge the revised Policy to the extent permitted by law.